Your Council!Your Council

Paying Your Council Tax

Council tax is a daily charge and the bill is payable over ten monthly instalments from April to January, when the bill is issued in April.  If the bill is issued in later months then the number of instalments reduces. Instalments are due on the 1st of each month, unless payment is made by Direct Debit when there is a choice of 1st, 8th, 15th or 22nd of each month.  Twice yearly payments are also available on the 1st May and 1st SeptemberApplication must be made in writing to the Council Tax office for twice yearly payments. 
 
As an incentive, all Direct Debit payers are automatically entered into a twice-yearly Prize Draw with the chance to win a prize equal to the payments made in the previous half year.  The Prize Draw is held in April and September every year.
 
Direct Debit - If you have a suitable Bank or Building Society account, Direct Debit is the easiest way to pay Council Tax.  It is also cheaper for the Council to administer which reduces costs for everyone. Once you have completed the instruction and returned it to us, you have nothing further to do.  You can choose to pay on the 1st, 8th, 15th or 22nd of each month. Download and print off a Direct Debit (pdf) form, complete it and return it to us not your bank.
 
PayPoint Card - If you do not pay by direct debit you can pay free of charge at any post office or shop that displays the Paypoint sign. Post offices will accept payment by cash, debit card or a cheque made out to 'Post Office Ltd'.  If you pay at a shop it must be in cash.  If you need a Paypoint Card apply for a card online or telephone 01270 537775 during office hours.   
 
Visa, Mastercard, Delta or Switch- You can pay monthly or half-yearly payments with these cards.  If you pay by Credit Card and your payments is less than the full year's charge or half-yearly instalment you will have to pay a charge of 1.75% of the payment.  There will be no charge for payments made by Debit Card.  You can phone our automated payment line on 01270 537300 24 hours a day 7 days a week, unless you want to pay the full year's charge or half-yearly instalment by Credit Card when you should ring 01270 537775 during office hours. 
 
Internet payments - You can  Pay Online by Debit or Credit Card.
 
Phone or Internet banking - Give your bank your Council Tax account number (the eight digit number 3******* on your bill), payment amounts and the Council's bank details, which are:
 
Co-operative Bank plc, 17 Victoria Street, Crewe Sort code: 08-90-57 Bank Account number: 61010123
 
By post - Please make your cheque or postal order out to Crewe and Nantwich Borough Council and write "A/C payee only" across it.  Post your payment to: Treasury and Corporate Support (CT), Municipal Buildings, Earle Street Crewe CW1 2AR.   Please write your council tax account number on the back of the cheque.  We cannot accept post-dated cheques