If you have a Bank or Building Society account, Direct Debit
is a simple, safe and speedy way to pay your Council Tax. Just
think - no cheques to write, no queues, no postage costs. And
it's cheaper for the Council to deal with, which reduces costs for
everyone. Why not join the 31,000 Council Taxpayers in Crewe
and Nantwich who already pay this way?
We will let you know the dates and amounts to be
collected at least 10 working days before the first or any
amended payment is requested from your bank. Payments will be
collected each month.
When can I
pay?
You can choose to pay on either the 1st,
8th, 15th or 22nd of the month.
Will the payment always be
collected on the same day every month?
Normally payments will be collected on the same
day. If the 1st, 8th, 15th or 22nd falls at the weekend or on
a Bank Holiday, we will request payment on the first working day
after.
What if I want to cancel a Direct
Debit?
Write to your bank before the next payment is
due. Please also send a copy of
your letter to:
The Council Tax Section, Crewe & Nantwich
Borough Council, Delamere House, Delamere Street, Crewe CW1
2BJ
How do I get back any
money paid in error?
You should contact your Bank or Building Society
who are responsible for giving an immediate refund - even if the
error is ours.
What if I move
house?
If you move within the Crewe and Nantwich Borough
area, let us know and we can transfer your direct debit details to
your new address. We will notify you of your new payments at
least 10 working days before the payment is due.
What information do I
need to set up a Direct Debit?
The name and address of your Bank or Building
Society.
The name(s) of the account holders.
The branch sort code (see your cheque book).
Your Bank or Building Society account number.
How do I change to
Direct Debit?
to the address shown. We will do the rest
for you. Make sure you fill in your name and address in the
"official use" box.