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STANDARDS COMMITTEE

22ND MAY 2007

Present:

Mr N Briers (Independent non-Council Member); Chair

Councillors R Cartlidge, P A Hallett and J Hammond         

 

Independent (non-Council) Member:

Mr R Pomlett   

 

Parish Representative:

Mr P W Jackson (Deputising for Mr D Forrest)

 

In attendance:

Councillor B Evans

 

Officers in attendance:

Mr C Henshall                      Borough Solicitor

Miss D Moulson                   Democratic Services Officer

 

Apologies:  Councillor D J Cannon and Mr J Ross 


1.         DECLARATIONS OF INTEREST

No Member made any declaration of interest in respect of any item of business on the agenda.


2.         RECORD OF MEETING

AGREED:  That the record of the meeting held on 27th February 2007 be approved as correct.


3.         CODE OF CONDUCT: ADOPTION OF THE REVISED CODE  

Following a national consultation process, the government had issued a new model Code of Conduct which had come into force on 3 May 2007.  Local authorities were being encouraged to voluntarily adopt the Code before the automatic implementation date of 1 October 2007. 

To ensure that all Councillors were aware of the requirements of the new Code, the Committee was invited to consider how best to meet the training needs of the Borough Council and; as the Code would apply equally to parishes, the Parish Councils.       

After a brief discussion, the Committee considered that all Members should receive training on the new Code prior to formal adoption.  In setting a timeline, it was suggested that the Committee’s next meeting scheduled for 10 July 2007 could be given over to a training event if required to enable a report on the Code’s adoption to be submitted to Council on 8 August 2007.  An offer of holding joint training sessions with other Cheshire authorities had been received and the Committee welcomed this initiative.          

With regards to Parish Councils; the Deputy Parish Representative reported that the Cheshire Association of Local Councils was in the process of arranging training for Parish Members and it was agreed that officers would liaise with the Association to co-ordinate the training provided.

AGREED: That a) appropriate training be arranged for all members of the Borough Council on the new Model Code of Conduct; and b) that a report on the adoption of the Code be submitted to Council on 8 August 2007. 


4.         COMPLIMENTS, COMMENTS AND COMPLAINTS SCHEME          

4.1       Information Report

The Committee received details of the Complements, Comments and Complaints Scheme which outlined communications received by the Council for the period 3 January to 19 April 2007. 

4.2       Update on the Review of the Scheme        

(Note: In accordance with Procedure Rule 26(2) Councillor Evans was in attendance and spoke on the item.)

Limited progress had been made on reviewing the scheme since the last meeting of the Committee.  A draft comment/complaint form (an amalgamation of the two forms currently in use) had been produced and was awaiting approval.  In the interim, the Customer Services Supervisor had proposed using the Customer Relationship Management (CRM) system to record all complaints received by the Council and a meeting was to be arranged to explore the feasibility of the proposal.

A Member expressed his concern about the apparent lack of managerial input on the review of the scheme, stating that in his opinion, the function of dealing with complements, comments and complains should sit within Customer Services, not Democratic Services.  He also commented that the system at present did not allow for comments/complaints made via other mediums to be recorded, which could be addressed by means of the CRM system.  In response, it was confirmed that the points raised would be considered as part of the review. 

The Committee requested that the review be concluded in time for a report to be submitted to its September meeting. 


5.         MISCELLANEOUS MATTERS CONCERNING THE STANDARDS COMMITTEE   

5.1       Audit Committee

It was reported that at the Council meeting held on 18 April 2007, Council had considered two options in relation to the appointment of an Audit Committee.  Council had approved the establishment of a “stand alone” Committee as opposed to including the function within the remit of the Standards Committee. 

5.2             Standards Board for England – Forthcoming Events

The Committee was advised of two events being held by the Standards Board for England; a Summer Road show in Liverpool on 6 June 2007 and the Sixth Annual Assembly of Standards Committees in Birmingham on 15-16 October 2007.  The Committee was invited to indicate whether it wished to reserve places on either or both events. 

AGREED:  That two places be reserved for the Summer Road show event on 6 June 2007 and one place be reserved for the Sixth Annual Assembly of Standards Committee on 16 October 2007.                     


6.         DATE OF NEXT MEETING                   

10th July 2007


 

 

………………………………….  Chair