Crewe and Nantwich Borough Council ceased to exist on April 1st 2009 when its services
and responsibilities transferred to
Cheshire East Council. This website is available for information only.
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SCORES ON THE
DOORS
Scores on the Doors is a scheme designed to give
the public the opportunity to make informed choices about where
they eat.
The information the scheme provides relates to the
overall food safety standards found at the last food hygiene
inspection.
Businesses will be awarded a star rating
from "NO STARS" to "3 STARS"
dependant on the food safety standards identified at the time of
the last food hygiene inspection. The better the standards the
higher the star rating.
The Council does not accept any liability for any loss
or damage arising from errors in or omissions from its Scores on
the Doors database.
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Frequently Asked
Questions....
What is "scores on the doors"?
'Scores on the doors' is a scheme which allows the public to
view the latest hygiene rating following a programmed food hygiene
inspection carried out by Crewe & Nantwich Borough
Council's Commercial Team. The score will be in the form of a
star rating.
Why is the scheme being introduced?
The scheme will provide an extra incentive for food businesses
to have high standards of food hygiene. It will
also provide the public with more information
about a food business in an easy-to-understand form such
as a star rating.
Will all food businesses be included in the
scheme?
All food businesses are inspected by the Council. However,
some types of food business pose a greater risk than
others because of the type of food they sell and the direct contact
they have with food. The scheme only covers these
types and they include:
- Restaurants
- Takeaways
- Cafes
- Pubs serving food
- Canteens
How will a business get a
star rating?
Following a programmed inspection the officer will score the
business based on a national scoring scheme endorsed by the
Food
Standards Agency. The business will then
be star rated according to :
- Confidence in Management
- Food Hygiene and Safety Procedures
- Structural Condition of the premises
What do the star ratings
mean?
The star rating lets you see at a
glance the hygiene standards in the business at the time of
inspection
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STAR
RATING
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STANDARD OF FOOD
SAFETY
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* *
*
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Achieving high standard of
food safety and legal compliance. Good practice is being
followed. Possible minor legal contraventions.
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*
*
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Satisfactory standard of food safety compliance. Some
minor legal contraventions. Premises is in the top 50%
of businesses.
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*
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Some major non compliances, improvement in standards
required |
| NO STARS |
Poor standards, formal action may be
taken. |
The rating given to a premises is based on the
last programmed inspection and as such represents
the situation as found by the officer on the day of that
inspection. Standards may have improved or even got worse
since then. The Scores on the Doors should not be
considered as a guarantee of food safety or food quality.
When will a business be given a star
rating?
A business will be given a star rating within a month
from when it is inspected. The date of the
inspection depends on when the business was last inspected and the
hygiene conditions found at the time. The worst performing
businesses are inspected more often than the better performing
businesses. A business with poor food safety will be inspected
every 6 months but one with good standards will be inspected every
18 months.
Will the star rating change?
If food hygiene standards change at the next scheduled
inspection, then the star rating will change. A
scheduled food hygiene inspection will only take place when it is
due unless a food business closes and a new one opens.
What if a food business operator disagrees with
his rating?
A food business operator can make representations to the
Commercial Team Leader who will review the documents relating to
the inspection. The star rating will only be changed if a
clerical error has been made. A business will not be
re-inspected where the operator disagrees with the inspector's
scoring.
How often is the Scores on the Doors list
updated?
The Scores on The Doors list will be updated each month.
How can I find the star rating for a
food business?
You can visit the Council's website for the list of
businesses inspected and their scores.
The information is presented as an Adobe Acrobat pdf file. To
search for a business:
- open the Latest Scores on the Doors List
- click on 'Edit' on the Acrobat toolbar
- click on 'Search' and enter the name or address of the
business.
- it is best to use key words e.g. "pizza" to find
"The Pizza Shop".
Also, you can
contact us directly and ask for the star rating
of a business.
Who do I contact for more information about the
scheme?
For more information about the scheme please contact the Team
Leader, Terry Coppenhall on 01270 537434.
FEEDBACK - Please let us know what you think of
these pages or the Scores on Doors scheme.