What do the star ratings
mean?
The star rating lets you see at a
glance the hygiene standards in the business at the time of
inspection
|
STAR
RATING
|
STANDARD OF FOOD
SAFETY
|
|
* *
*
|
Achieving high standard of
food safety and legal compliance. Good practice is being
followed. Possible minor legal contraventions.
|
|
*
*
|
Satisfactory standard of food safety compliance. Some
minor legal contraventions. Premises is in the top 50%
of businesses.
|
|
*
|
Some major non compliances, improvement in standards
required |
| NO STARS |
Poor standards, formal action may be
taken. |
The rating given to a premises is based on the
last programmed inspection and as such represents
the situation as found by the officer on the day of that
inspection. Standards may have improved or even got worse
since then. The Scores on the Doors should not be
considered as a guarantee of food safety or food quality.
When will a business be given a star
rating?
A business will be given a star rating within a month
from when it is inspected. The date of the
inspection depends on when the business was last inspected and the
hygiene conditions found at the time. The worst performing
businesses are inspected more often than the better performing
businesses. A business with poor food safety will be inspected
every 6 months but one with good standards will be inspected every
18 months.
Will the star rating change?
If food hygiene standards change at the next scheduled
inspection, then the star rating will change. A
scheduled food hygiene inspection will only take place when it is
due unless a food business closes and a new one opens.
What if a food business operator disagrees with
his rating?
A food business operator can make representations to the
Commercial Team Leader who will review the documents relating to
the inspection. The star rating will only be changed if a
clerical error has been made. A business will not be
re-inspected where the operator disagrees with the inspector's
scoring.
How often is the Scores on the Doors list
updated?
The Scores on The Doors list will be updated each month.
How can I find the star rating for a
food business?
You can visit the Council's website for the list of
businesses inspected and their scores.
The information is presented as an Adobe Acrobat pdf file. To
search for a business:
- open the Latest Scores on the Doors List
- click on 'Edit' on the Acrobat toolbar
- click on 'Search' and enter the name or address of the
business.
- it is best to use key words e.g. "pizza" to find
"The Pizza Shop".
Also, you can
contact us directly and ask for the star rating
of a business.
Who do I contact for more information about the
scheme?
For more information about the scheme please contact the Team
Leader, Terry Coppenhall on 01270 537434.
FEEDBACK - Please let us know what you think of
these pages or the Scores on Doors scheme.