Frequently asked Questions
How is the money I pay spent?
Business Rates are collected by all Councils and are paid into
a central government pool. This money is then redistributed
to local councils according to the population in each area.
Who pays the rates, the owner or the occupier
of a property?
Under normal circumstances the person occupying or entitled to
occupy a property is the person who is liable to pay the
rates.
How do I register for Business Rates?
What is the Rateable Value of my
property?
How can I appeal against my Rateable
Value?
Contact your local Valuation Office at
2nd Floor, Wellington House, Delamere Street, Crewe, CW1
2LQ. Telephone 01270 452100
How much rates do I pay?
My property is empty do I still have to pay
Rates?
The rules regarding empty property rate change on the 1st
April 2008. From that date for the first 3
months that a property is empty there are no Business Rates
due. This is extended to six months in the case of
cetain industrial properties. After this period, rates are
payable in full. However, there are a number of
exemptions from the empty property rate. Contact the Rates
Office for information about your property.
I am only using
part of my property. Is there any relief available?
Section 44a of the Local Government Finance Act gives councils
discretion to award relief if part of a property, that is included
in the rating assessment, is temporarily not being used.
Applications must be made in writing to the
Rates
Office.
Is any help available to small
businessess?
My business is suffering financial
hardship. What can I do?
Have a look at the
Rate Relief section and see if your business
falls into any of the categories to which we can award rate
relief.
The Borough Council has discretion to award Hardship Relief
where a ratepayer is suffering from financial hardship. The
authority must have regard for the interest of Council Tax payers
within the Borough when consdering applications. Applications
must be made in writing to the
Rates
Office.
Why have you sent me a reminder?
Non Domestic Rates is payable by monthly instalments (normally
10 for a full year). You have received a reminder because
according to the Council's records you have not made the monthly
payment in accordance with the instalments as indicated on your
latest Non Domestic Rates demand.
The outstanding payment on your reminder can be
brought up to date and you may then continue to pay monthly
instalments. You should however be aware that we only have to
send you one reminder during the year for an overdue
instalment. If you miss another instalment you will lose the
right to pay monthly and the total balance for the year becomes due
immediately.
Why have I received a
summons for the whole year, when I have until March to
pay?
You do not have until March to pay your Non
Domestic Rates bill. By law, Non Domestic Rates is payable by
monthly instalments, normally April to January. Because you have
not paid your instalments on time and you have not complied with
the request on the reminder and/or final notice you have been sent
you have lost the right to pay this years Non Domestic Rates
monthly. The full balance of Non Domestic Rates as shown on the
summons is therefore due and payable before the hearing date as
detailed.
Why have I
incurred costs to my account?
The Council have incurred additional expense
in preparing and issuing a summons for non-payment. The costs
charged (which have been agreed with the local Magistrates Court)
cover those expenses and also the expense of laying the complaint
and the cost of the hearing. Both the reminder and the final notice
detailed that costs could be incurred to your account if the
required payments were not made.
What if I don't pay the
full amount of the summons?
If you do not pay the amount due including the costs, or
contact the Council, then the case will be dealt with in your
absence and the Court will issue a Liability Order which will incur
further costs. This order allows the Council to collect the
outstanding Non Domestic Rates by various methods, which can
include the use of bailiffs or insolvency proceedings being
instigated against an individual or company. These methods
will not be used if a suitable payment schedule is arranged with
the Recovery Section, and the agreed payments are maintained.
However, making an arrangement will not prevent the Liability Order
being granted or the extra costs being
incurred.
Please note that the Court are not able to take
account of your financial situation or discuss payment with
you. If you agree that you owe the Non Domestic Rates there
is no need for you to attend at the Court.
You only need to appear if you have a valid
defence to put to the Magistrates as to why you consider you are
not liable. It is easier to sort out any relevant matters before
the hearing by contacting the Recovery
Section. If you still wish to attend at the Court you should
contact the Recovery Section direct stating the reason why
you wish to attend. An appeal raised with the Valuation Office is
not a valid defence.
The issue of a Liability Order by the Magistrates Court in no
way blacklists you or the property.